Globus provide complete end-to-end solution for Uniper Energy through Riley RX Service
The unparalleled expertise and personalised approach of Globus, through their Riley On-Site Service, exceeded all expectations. Uniper Energy's employees, including myself, are sincerely grateful, as the process of equipping the team became notably smoother and more efficient compared to our previous service. Sarah Hodges
Uniper Energy is a global energy company operating approximately 22.5 GW of generation capacity in Europe, ranking it among the world’s largest power producers. Compliance, especially in personal protective equipment, is a top priority for Uniper Energy as a worldwide company, emphasising optimal worker safety. With around 7,000 employees worldwide, Uniper Energy’s core markets include Germany, the Netherlands, Sweden, and the UK.
The Situation
Ensuring top-quality eye protection for a large workforce was crucial for Uniper Energy. The company was initially using the Edenred Voucher Eyewear Scheme, offering some flexibility to use various options but like most vouchers it has validity issues and requires upfront purchasing.
Uniper Energy identified the need for a revision, as they were not using high-impact resistance and robust polycarbonate lenses. Instead, they were using CR39 safety lenses, which can lead to scratched lenses, potentially obstructing vision.
The Solution
Upon contacting Globus, Uniper Energy requested their Riley On-Site testing for all employees to upgrade their safety eyewear, including prescription options for those who required it.
A representative from Globus worked closely with Uniper Energy to establish a flexible working plan to ensure all employees were examined and provided with an on-site eye test. An appointment schedule was provided in advance, enabling Uniper Energy to allocate times for each employee and guide the Globus representative during their visit.
The Globus team conducted on-site testing over 5 full days, accommodating various shift patterns to ensure all employees received the correct safety glasses with certification. With the fast-paced environment of Uniper Energy, Globus ensured that schedules could be flexibly reworked, and every shift pattern was covered, to ensure that no employee missed their consultation. The Optician, Vip, was also invaluable in making the process efficient, demonstrating exceptional flexibility.
The Benefits
The advantages of using the Riley On-Site and RX Connect Service were commended by Sarah and Chris at Uniper Energy, with employees being extremely impressed by the adaptability, and efficiency of both Globus representatives and the service itself.
Employees received well-fitting eyewear with protection from hazards, including prescription lenses, eliminating the need for safety goggles over regular lenses. The new Riley safety glasses provided all incorporated polycarbonate lenses, ensuring increased durability and protection without obstructing vision. Polycarbonate is a tough, transparent plastic that's highly resistant to impacts and scratches, making it an ideal replacement for the CR38 lenses they were previously using.
A noticeable improvement to Uniper Energy’s prior safety glasses approach was the Riley eyewear database service allowing Uniper Energy to easily request replacements for lost or damaged safety glasses by providing the employee's name. This streamlined system ensures the prompt dispatch of a new pair of safety glasses within a few days.
Another improvement was the lead time for safety glasses was significantly reduced from a month to 7-10 working days through the Riley RX service.
We were extremely impressed with the service Globus provided with their Riley On-Site service. They have been exceptionally adaptable, and efficient throughout the whole process of using their services and equipping the employees with exceptional safety eyewear. Despite initial reluctance from some employees, the new service received positive feedback once they experienced the quality and efficiency provided by the Globus team. Chris Stenson remarked
Conclusion
Overall, Globus provided a unique complete end-to-end solution for Uniper Energy, offering on-site eye examinations, and fitting safety glasses for employees, demonstrating total control over the prescription eyewear process and meeting business needs quickly and efficiently, according to Sarah.