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Request or Update Product Data


Please follow the instructions below. Please note that while our standard turnaround for a data request time is 5 working days, during busy times it may take a little longer.


  • Please select "Product Update" from the Job Type dropdown menu
  • In "Task Description" describe change you would like to make, the more detail the better.
  • Attach any relevant files if you have them (picture references, copy etc.)
  • Click Submit


  • Download the New Product Template here
  • Fill out the Template with all the information you have.
  • Once that is done, on the Data Form please select "New Product" from the dropdown menu
  • Write a short message outlining how many products you are adding and what categories they are from
  • Attach the Template
  • Click Submit


  • If you have a request from a distributor for product information select the "Data Request" option from the dropdown.
  • Attach any forms the client has sent you
  • Add in a message about the request with any relevant extra information
  • Click Submit